GENERAL

What is ArtSetters?

ArtSetters is a marketplace, connecting independent designers with international boutiques to make wholesale relationships and sales.

What is the criteria to join as a designer?

Any designer is welcome to join ArtSetters!  Whether you are a metalsmith melding car metal into necklaces from Seattle, or a handloom artist from Sri Lanka, we welcome you with open arms!

What types of designers do you have?

Here at ArtSetters, you will find independent designers from all corners of the world selling their unique products, in categories including  art, apparel, accessories, bath & beauty, eyewear, home, jewelry, paper goods, pets, and much more.  Some of our designers already have a well-oiled wholesale business, and others are stepping into wholesale for the first time.  Pricing, shipping, and minimums vary from designer to designer and are determined by the designer.  Many of our designers are listing “made to order” products, and don’t start producing their items until an order is placed.

Why join ArtSetters as a designer?

ArtSetters’ mission is to digitize relationships to scout, transact and establish everlasting connections.  Costly trade shows dominate the industry and make it increasingly difficult for independent designers to compete and gain exposure on an international level.  We believe that every talented designer should have the opportunity to be discovered. This is why we have built a platform that matches retailers to quality independent designers that they’d otherwise never find, bringing wholesale into the 21st century.  Our experienced team calculates your perfect matches by comparing your designs with the needs of thousands of retailers on our platform. We empower you to thrive alongside the “big dogs”.  We want to equip you with the tools, insights and opportunities to excel at what you love to do.

What if I have never sold wholesale, is ArtSetters right for me?

Here at ArtSetters, we consider ourselves “wholesale on training wheels”. You are the one to determine your minimum quantity. What this means is you determine how many products a wholesale buyer must purchase in order to receive wholesale pricing. We have some designers that don’t require a minimum quantity at all.  We have others that require 5 pieces, and others that ask for over 20-30. It varies – and it’s all up to you!  Many of our designers are listing “made to order” products, so they don’t start making their items until an order is placed…and their “studio” is their kitchen table – in other words, you’ll be in good company! You won’t be the first designer in our network just starting wholesale, you’ll be surrounded by talented designers all learning this process together!  Plus, you’ll be discovered by retailers eagerly searching for unique products.

It’s important to emphasize that you’re never pressured to accept a wholesale order. You can always determine if you’d like to proceed with an order – you’re never forced to say yes. It’s all on your terms and what makes the most sense for you! So point being, absolutely no stress. We really make it easy for you to enter this new chapter without additional headaches or worries about how to go about it.

I’m new to wholesale and I’m not sure how to list my shipping costs/terms. Do you have any advice?

We leave the shipping terms up to you. Shipping costs tend to depend on the size and distance of the shipment, so the Wholesale price displayed acts more as an estimate for the retailers. If you do have a standard flat shipping rate, you can include that in your wholesale pricing, but we’ll ask that you make that clear to the buyers in your terms section.

How often can I expect to make a sale?

It varies! We have members that will sell immediately and repeatedly, and we have others that aren’t so lucky. There’s a few factors that can help increase the odds of making a sale such as lowering your minimum quantities, providing free shipping and making sure your pricing is properly priced for wholesale.  Beautiful photography helps as well.

Keep in mind that wholesale is very different than selling to the end consumer. Wholesale requires much more patience. However, the wait pays off, given that once you foster a relationship with a wholesale buyer, they don’t just buy in bulk – they buy more frequently too!


PRICING/PAYMENT

What are the subscription fees?

We offer 3 different annual subscription plans:

  1. Basic Plan: $468 billed annually
    • Up to 10 products, 7% commission + 3% Payment Processing fee = 10% fees
  2. Premium Plan: $588 billed annually
    • Up to 30 products, social media promotion, 2% commission + 3% Payment Processing fee = 5% fees
  3. Unlimited Plan: $1,188 billed annually
    • Unlimited products, social media promotion, newsletter/magazine promotion, no commission + 3% Payment Processing fee = 3% fees

For more information about subscription plans, email membership@artsetters.com to speak with an ArtSetters representative directly.

How do I know which plan is right for me?

Go BASIC if you’re a designer that’s just starting out.  This plan is perfect for designers just beginning to sell wholesale and do not need to list more than 10 products in their showroom. We recommend picking this plan if you want a simple way to start selling to retailers!

Go PREMIUM you’re a designer that has made a few wholesale orders and plan to upload less than 30 products to your showroom annually. We recommend this plan for “advanced beginners” who are looking for more professional capabilities when it comes to wholesale. A great bonus is you’ll get promoted on our social media with this plan!

Go UNLIMITED if you’re a designer that wants to grow your wholesale operation without limitation.

This plan is the ideal choice for designers who expect to scale their wholesale business and want to use our features with no restrictions. This plan offers unlimited products, unlimited shares and unlimited buyer alerts. Picking this plan will get you featured in our newsletter sent to thousands of retailers, a post feature on our social media platforms (Facebook, Instagram and Pinterest), and an article feature in our magazine.

Can I pay monthly, instead of annually?

We do not offer monthly membership as it’s least constructive to our members and the quality of our network. In order to make sure our platform is comprised of serious designers, we need to require a certain level of commitment. In the same line of reasoning, that’s also why our our platform is entirely exclusive to quality retailers. Retailers are only granted access once they’ve confirmed they’re a wholesale buyer that matches our network standards.

With that said, there’s no risk joining, because if at any point you wish to cancel your membership, we will issue you a full refund on your unused time.  So let’s say in 3 months you wish to leave our network, you’ll receive a full refund on your remaining 9 months. This allows us to require a level of commitment from our members, without needing them to take any risk in doing so.

Can I get a free trial?

We do not offer a free trial as it’s least constructive to our members and the quality of our network. In order to make sure our platform is comprised of serious designers, we need to require a certain level of commitment. In the same line of reasoning, that’s also why our our platform is entirely exclusive to quality retailers. Retailers are only granted access once they’ve confirmed they’re a wholesale buyer that matches our network standards.

With that said, there’s no risk joining, because if at any point you wish to cancel your membership, we will issue you a full refund on your unused time.  So let’s say in 3 months you wish to leave our network, you’ll receive a full refund on your remaining 9 months. This allows us to require a level of commitment from our members, without needing them to take any risk in doing so.

Which methods of payment do you accept?

At this time, we accept payments from any major credit card.  We do not accept PayPal payments at this time.

How do I pay?

First, you need to register to ArtSetters.  Here are instructions on how to register to ArtSetters:

  1. From the homepage, select the “sell to shops”.
  2. From the application page, select “I am a designer”, complete your personal details, and select “join” (continue).
  3. Complete your business details, and select “next”.  

At this stage, you are now registered! Here are your next steps:

  1. Review each plan, select the “select” button located on the bottom of your preferred plan.
  2. Input your credit card details and pay
  3. What happens next

What if I started the registration process but didn’t pay, and want to sign-in and pay, what do I do?

No worries, you can simply go to https://members.artsetters.comlog in with the email address and password you started the registration with, and continue registration and payment from where you left off.

How do I use a discount code?

Once you are on the payment page, input your discount code in the text field that says “HAVE A DISCOUNT CODE? ENTER IT HERE” and select “apply discount”.  If your discount code is valid, you will see the price adjustment.  From here, you can select your preferred plan, input your credit card details and pay.


ACCOUNT SETTINGS

How do I create an account?

Here are instructions on how to create an ArtSetters account:

  1. From the homepage, select the “sell to shops”.
  2. From the application page, select “I am a designer”, complete your personal details, and select “join” (continue).
  3. Complete your business details, and select “next”.  

At this stage, you are now registered! Here are your next steps to finalize and pay:

  1. Review each plan, select the “select” button located on the bottom of your preferred plan.
  2. Input your credit card details and pay
  3. What happens next

Do I have to have an account to fulfill an order?

Yes, in order to fulfill an order through ArtSetters, you have to be an ArtSetters member.

I forgot my password, what do I do?

No worries!  If you have forgotten your password, from the homepage, select the “login” button on the top right-hand corner of the site.  Select “forgot password” and submit your email address.  We will email you to reset your password.  

Didn’t get the email to reset your password? Double-check your Spam folder, sometimes these emails get sent to Spam!  If the email is not in your Spam folder, email info@artsetters.com and we will assist you.

I have reached my product limit, how can I upgrade (or downgrade) my membership?

No problem! Simply email an ArtSetters representative at membership@artsetters.com and we will take care of it for you!

What is your refund policy?

Of course if you wish to cancel, your wish is our command. However, we highly recommend you email an ArtSetters representative at membership@artsetters.com to discuss your status and Showroom so we can provide you with feedback. If you wish to cancel, no problem, we will refund you for your unused months.


RETAILERS

What types of retailers will I find on ArtSetters?

We have over 2,200 retailers in our network.  A majority of these retailers are single-store location boutiques looking to buy unique products from independent designers, not generic mass-manufactured items. We have wholesale buyers on our platform looking for items at all price points.   Our target retailers are buying wholesale routinely and are seeking products that are handmade or carefully crafted.

Currently, ArtSetters has the strongest retailer presence in the USA, Canada, Australia and UK, scouting for unique products by independent designers and artists in categories including art, apparel, accessories, bath & beauty, eyewear, home, jewelry, paper goods, pets, and much more.  Most of our retailers are based in North America, with the largest percentage of our retailers based outside of New York.  Why?  For retailers who are unable to easily access leading trade shows, they need to find more convenient alternatives to make connections in other places – and one of those destinations is ArtSetters.

Can I contact a retailer?

As soon as a retailer engages with your Showroom or specific product, you have the ability to directly message that retailer.


SHOWROOM

How do I get started?

We recommend that you start by filling out your Brand Settings page. This page includes information which will appear in your Showroom like your brand name, bio, logo, cover photo, location, shipping terms, as well as important details for ArtSetters’ internal use.

You can access these settings by clicking on the “BRAND SETTINGS” tab in the secondary navigation bar.

Once you have set your Brand Settings, the next step would be to start uploading products…

Can I personalize my Showroom?

You sure can! You’ll be able to upload your logo and a banner/cover photo that best represents your brand.  You will also have the ability to add a biography to share your story and any interesting information you think retailers will want to know.  You can also arrange, and re-arrange, your products in whatever order you want.

How can I upload products?

We have a very easy-to-use product uploading system.  You will be able to very simply and quickly upload individual products, duplicate products and manage/edit them with a few clicks. 

Can I upload multiple products at once?

Yes, you can! You can do a bulk upload of products by downloading our spreadsheet template and filling it out, then uploading that file using our easy bulk upload tool.  All of your products will be created with their own product pages and ready for you to publish!

I have an Etsy Shop, can I upload my products from my Etsy Shop directly to my ArtSetters Showroom?

Absolutely! We have a special Etsy Uploader feature that enables designers to import their Etsy products into their ArtSetters Showroom.

What currencies does ArtSetters support?

ArtSetters currently supports USD, CAD, AUD, EUR, and GBP.

Can I share my Showroom with my existing retail clients outside of ArtSetters?

Yes, you absolutely can! We have a great feature which enables you to share your personal Showroom link via email directly from our system.


EXPOSURE

How will retailers find me?

Retailers gain exposure to your showroom in a number of ways. For starters all retailers must apply to join our network and in the application process we find out the types of products they’re looking for – and this way, we can refer them to the perfect showrooms that match their needs. Additionally, your showroom is visible in the categories that you’ve tagged your products in. So for instance, if a retailer is browsing our necklace category and you added a necklace to your showroom, they’ll be exposed to your showroom.

Can I see which retailers are viewing my products?

Yes, every time a retailer views your product you will receive a notification. You can access your notification on the top nav bar.

Interested in who the retailer is? Click on the name of the retailer in the notification section and you will be directed to their profile.

Do you provide statistics or analytics about my collection?

Yes, you can see analytics relating to your specific showroom on your personalized dashboard.

How can I be sure that the retailers who are seeing my Showroom are legitimate retail businesses and not just individuals?

Our platform is private to our members. All retailers must request an invite and tell us about their wholesale business before gaining access to the site.

If you ever have a concern about one of our members, please notify us at membership@artsetters.com


ORDERS

Can a retailer purchase my products directly at a wholesale price?

At this time, the ArtSetters exploration process enables retailers to explore curated collections and showrooms, and save their favorite products, organized by designer.  Coming soon, retailers will be able to submit orders directly with you and process payments for a seamless online wholesale experience.

How much of a commission does ArtSetters take from my sales?

The commision fee depends on your subscription plan.

  1. Basic Plan: 10% fees
    • 7% commission + 3% payment processing fee
  2. Premium Plan: 5% fees
    • 2% commission + 3% payment processing fee
  3. Unlimited Plan: 3% fee
    • 0% commission + 3% payment processing fee

For more information about subscription plans and fees, please, email membership@artsetters.com to speak with an ArtSetters representative directly.

How will I be paid for my orders?

Once the transactional component is live, you will be paid for your orders directly, via your PayPal Business account.

How do I get a PayPal Business account?

Easily! Here is the link to create a PayPal business account: https://www.paypal.com/webapps/mpp/product-selection.  You have two business solution options to choose from:

  1. PayPal Payments Standard: $0/month
  2. PayPal Payments Pro: $30/month

SHIPPING/HANDLING

Where do your designers ship to?

Shipping is determined by the designer and varies from designer to designer.  Some designers only ship domestically, while others ship internationally. 

Who determines the shipping costs and return policy?

Shipping costs, terms and conditions are determined by the designer and vary from designer to designer. 


DASHBOARD & ANALYTICS

Do you provide analytics? If so, what kind of information can I expect to see?

Overview of retailer engagement with your products and Showroom, trending products, interested retailers, and more to come.


TERMS & CONDITIONS/PRIVACY POLICY

For information regarding our terms and conditions, and/or privacy policy, please email info@artsetters.com.

GENERAL

What is ArtSetters?

ArtSetters is a marketplace, connecting independent designers with international boutiques to make wholesale relationships and sales.

What is the criteria to join as a retailer?

Each retailer is manually vet by the ArtSetters team and is only granted access once the retailer has confirmed he/she is  a wholesale buyer that matches our network standards.  Retailers do not pay for access, however, they must fill out an application which outlines their business details and scouting behaviors, which is reviewed by our team.

What types of retailers are part of ArtSetters?

We have over 2,200 retailers in our network.  A majority of these retailers are single-store location boutiques looking to buy unique products from independent designers, not generic mass-manufactured items. We have wholesale buyers on our platform looking for items at all price points.   Our target retailers are buying wholesale routinely and are seeking products that are handmade or carefully crafted.

Currently, ArtSetters has the strongest retailer presence in the USA, Canada, Australia and UK, scouting for unique products by independent designers and artists in categories including art, apparel, accessories, bath & beauty, eyewear, home, jewelry, paper goods, pets, and much more.  Most of our retailers are based in North America, with the largest percentage of our retailers based outside of New York.  Why?  For retailers who are unable to easily access leading trade shows, they need to find more convenient alternatives to make connections in other places – and one of those destinations is ArtSetters.

Is there a membership fee?

There is no membership fee to join ArtSetters as a retailer.

Why join ArtSetters as a retailer?

Our experienced team calculates your perfect matches by comparing your needs with thousands of products on our platform. We empower you to get your hands on the best products. Now every boutique can have the buying power of a major retailer.


GETTING STARTED

How do I apply to be a retailer?

From the homepage, select the “retailers” tab on the header, and select “submit application”.  From the application page, select “I am a retailer”, complete your personal details, and select “join” (continue). Complete your business details, what you are scouting for, your customer base, and select “next”.  Complete your business mailing address details, and other relevant information, and select “next” (submit application).  Once you submit your details, our team will review, and get back to you confirming your acceptance via email.

If I am opening my business in the near future, how long should I say I have been in business?

Select that you are in business for “less than 1 year”.


ACCOUNT SETTINGS

Once I am accepted as a retailer, what do I do?

Login, edit your shop details, and start scouting for new products by category, or search for specific products and/or designers via the search bar on the header of the site.  Can’t find what you are looking for? Email us at support@artsetters.com for relevant product and designer recommendations, we’re here for you!

Do I have to have an account to make an order?

Yes, you must have an account and be approved as a retailer to make an order.

I forgot my password, what do I do?

No worries!  If you have forgotten your password, from the homepage, select the “login” button on the top right-hand corner of the site.  Select “forgot password” and submit your email address.  We will email you to reset your password.  

Didn’t get the email to reset your password? Double-check your Spam folder, sometimes these emails get sent to Spam!  If the email is not in your Spam folder, email support@artsetters.com and we will assist you.


DESIGNERS/PRODUCTS

What types of designers will I find on ArtSetters?

Here at ArtSetters, you will find independent designers from all corners of the world selling their unique products, in categories including  art, apparel, accessories, bath & beauty, eyewear, home, jewelry, paper goods, kids, pets, and much more.  Some of our designers already have a well-oiled wholesale business, and others are stepping into wholesale for the first time.  Pricing, shipping, and minimums vary from designer to designer and are determined by the designer.  Many of our designers are listing “made to order” products, and don’t start producing their items until an order is placed.

What types of products will I find on ArtSetters?

You can browse for unique products in categories including art, apparel, accessories, bath & beauty, eyewear, home, jewelry, paper goods, kids, pets, and much more.  Can’t find what you are looking for? Email info@artsetters.com and we will point you in the right direction.

Can I save products that I view?

Yes! You can save products from specific designers, review the selections, and connect directly with the designer about potential orders.

Can I contact designers directly?

Absolutely, and we encourage it!

Can I purchase wholesale directly on ArtSetters?

The ArtSetters exploration process enables you to explore curated collections and showrooms, and save your favorite products, organized by designer.  Coming soon, retailers will be able to submit orders directly with designers and process payments for a seamless online wholesale experience.


SHIPPING/HANDLING

Where do your designers ship to?

Shipping is determined by the designer and varies from designer to designer.  Some designers only ship domestically, while others ship internationally. You can always contact a designer directly to receive this information.

Who determines the shipping costs and return policy?

Shipping costs, terms and conditions are determined by the designer and vary from designer to designer. You can always contact a designer directly to receive this information.


TERMS & CONDITIONS/PRIVACY POLICY

For information regarding our terms and conditions and/or privacy policy, please email info@artsetters.com.

CONTACT US!